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PRIVACY POLICY


Sak Home is committed to protecting and respecting your privacy.This Policy explains when and why we collect personal information about people who visit our website,how we use it, the conditions under which we may disclose it to others and how we keep it secure. Wemay change this Policy from time to time so please check this page occasionally to ensure that you’rehappy with any changes. By using our website, you’re agreeing to be bound by this Policy.


Our Company
Lifestyle London Design & Build Ltd - Trading as SAK Home
Company Number: 08552187
Registered Office: 258 Merton Road, SW18 5JL
Registered in, and governed by the laws of, England and Wales.


Your information
We obtain information about you when you use our website, when you place an order, join our mailinglist, enter a competition, or submit a feedback. The personal information we collect might includeyour name, address, email address, email. If you make a purchase online or over the telephone yourcard information is not held by us, it is collected by our third-party payment processors, whospecialise in the secure online capture and processing of credit/debit card transactions, asexplained below. We use the information we hold on your records for operational purposes, forexample processing your order, dealing with queries, tracking deliveries, reviewing past purchases.Your order history enables us to tailor our product range and marketing information (e.g. promotionsand special offers) to your requirements. If you opted in, we also use the information to keep youup to date with SAK Home sending emails as appropriate. You can opt-out at any time. For purposes ofquality control and training, calls and emails may be monitored. We review our retention periods forpersonal information on a regular basis. We are legally required to hold some types of information tofulfil our statutory obligations. We will hold your personal information on our systems for as longas is necessary for the relevant activity, or as long as is set out in any relevant contract you holdwith us. You may check details on how long we retain information by contacting the Data Protection Officer.


We may use your information to:

Process any orders that you have made.

To carry out our obligations arising from any contracts entered into by you and us.

Dealing with entries into a competition.

Seek your views or comments on the products or services we provide.

Notify you of changes to our services

Send you communications which you have requested and that may be of interest to you, including Promotions and Product Launches.


We may pass your information to our third-party service providers, agents subcontractors and otherassociated organisations for the purposes of completing tasks and providing services to you on ourbehalf (for example to post your order, mail you a catalogue or fulfill a made-to-order purchase).However, when we use third-party service providers, we disclose only the personal information thatis necessary to deliver the service and we have a contract in place that requires them to keepyour information secure and not to use it for their own direct marketing purposes.Please be reassured that we will not release your information to third parties for them to usefor their own direct marketing purposes, unless you have opted-in to do so, or we are required todo so by law, for example, by a court order or for the purposes of prevention of fraud or othercrime. When you are using our secure online payment page or placing an order by telephone yourorder is processed by a third-party payment processor, who specialises in the secure online captureand processing of credit/debit card transactions. If you have any questions regarding securetransactions, please contact us.


You have a choice about whether or not you wish to receive information from us. If you do not wantto receive direct marketing communications from us, you can select your choices by ticking therelevant boxes situated on the form on which we collect your information. We will not contact youfor marketing purposes by email, phone or text message unless you have given your prior consent.We will not contact you for marketing purposes by post if you have indicated that you do not wishto be contacted. You can change your marketing preferences at any time.The accuracy of your information is important to us.If you would like to amend any of your information you can do so in the following ways.You can email customerservice@sakhome.co.uk Or call 0800 285 1989.


When you give us personal information, we take steps to ensure that it’s treated securely. Anysensitive information (such as credit or debit card details) is protected.Non-sensitive details (your email address etc.) are transmitted normally over the Internet, andthis can never be guaranteed to be 100% secure. As a result, while we strive to protect yourpersonal information, we cannot guarantee the security of any information you transmit to us,and you do so at your own risk. Once we receive your information, we make our best effort toensure its security on our systems. Where we have given (or where you have chosen) a passwordwhich enables you to access certain parts of our websites, you are responsible for keeping thispassword confidential. We ask you not to share your password with anyone.We may analyse your personal information to create a profile of your interests and preferencesso that we can contact you with information relevant to you. We may make use of additionalinformation about you when it is available from external sources to help us do this effectively.You can opt-out of profiling by sending us an email : info@sakhome.co.uk


Cookies

Like many other websites, the Sak Home website uses cookies. Cookies are small pieces of informationsent by an organisation to your computer and stored on your hard drive to allow that website torecognise you when you visit. They collect statistical data about your browsing actions and patternsand do not identify you as an individual.


Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policyapplies only to our website‚ so we encourage you to read the privacy statements on the other websitesyou visit. We cannot be responsiblefor the privacy policies and practices of other sites even if you access themusing links from our website. In addition, if you linked to our website from a third-party site, we cannotbe responsible for the privacy policies and practices of the owners andoperators of that third-party site and recommend that you check the policy of that third-party site.

Complaints
Data subjects are able to complain to Sak Home about: How their personal data has been processed,How their request for access to data has been handled, How their complaint has been handled, Appealagainst any decision made following a complaint. To do so, lodge a complaint by contacting us at customerservice@sakhome.co.uk.