SAK Home Ltd
Company Number: 11822151
Registered Office: 258 Merton Road, SW18 5JL
Registered in, and governed by the laws of, England and Wales.
We obtain information about you when you use our website, when you place an order, join our mailing list, enter a competition, or submit a feedback. The personal information we collect might include your name, address, email address, email. If you make a purchase online or over the telephone your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. We use the information we hold on your records for operational purposes, for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases. Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements. If you opted in, we also use the information to keep you up to date with SAK Home sending emails as appropriate. You can opt-out at any time. For purposes of quality control and training, calls and emails may be monitored. We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. You may check details on how long we retain information by contacting the Data Protection Officer.
We may use your information to: Process any orders that you have made. To carry out our obligations arising from any contracts entered into by you and us. Dealing with entries into a competition; Seek your views or comments on the products or services we provide. Notify you of changes to our services; Send you communications which you have requested and that may be of interest to you, including Promotions and Product Launches.
We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to post your order, mail you a catalogue or fulfill a made-to-order purchase). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have opted-in to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. When you are using our secure online payment page or placing an order by telephone your order is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time. The accuracy of your information is important to us. If you would like to amend any of your information you can do so in the following ways. You can email email@example.com Or call 0800 285 1989.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is protected. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. You can opt-out of profiling by sending us an email : firstname.lastname@example.org
LINKS TO OTHER WEBSITES
for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Data subjects are able to complain to Sak Home about: How their personal data has been processed, How their request for access to data has been handled, How their complaint has been handled, Appeal against any decision made following a complaint. To do so, lodge a complain by contacting us at email@example.com.