Covid-19 Updates and Deliveries
Wherever possible, we’d really appreciate it if you could opt to have your order delivered to a safe place, and minimise contact with our courier partners. If delivering to your door, couriers will knock and wait at a safe distance to ensure your parcel is received.
The health and safety of our customers and employees is our number one priority. Due to COVID-19 we are experiencing a higher than average contact volume. We are working hard to process orders as quickly as possible, but you may experience delays in shipments and response times. We appreciate your patience
Christmas Delivery Cut off dates:
- UK Standard Delivery - 12pm Monday 21st December
- Rest of EU Standard Delivery – 12pm Thursday 17th December
- Rest of World Standard Delivery – 12pm Tuesday 15th December
even if the items are not in stock and your order is therefore split over two or more deliveries. Please remember it is your responsibility to check the items will fit through your front door. Deliveries will be made to the front of your house or building.
If you have ordered a combination of both standard and heavy items, they will be delivered by different couriers.
It may also be a result of one or more of your items currently being out of stock.
If you require further information re. your delivery, please contact our Customer Service team on T: 0800 285 1989