Wherever possible, we’d really appreciate it if you could opt to have your order delivered to a safe place, and minimise contact with our courier partners. If delivering to your door, couriers will knock and wait at a safe distance to ensure your parcel is received. The health and safety of our customers and employees is our number one priority. Due to COVID-19 we are experiencing a higher than average contact volume. We are working hard to process orders as quickly as possible, but you may experience delays in shipments and response times. We appreciate your patience
Christmas Delivery Cut off dates:
- UK Standard Delivery - 12pm Monday 21st December - Rest of EU Standard Delivery – 12pm Thursday 17th December - Rest of World Standard Delivery – 12pm Tuesday 15th December We can deliver anywhere in the UK. For Overseas clients kindly email firstname.lastname@example.org
Standard delivery - £6 Fragile delivery - £30 Heavy delivery - £50 Free Shipping for orders over £75 applies to UK Mainland only and for all our Kitchen/Dining Range ( Limited Offer) No matter how many items you order, you only pay one delivery charge even if the items are not in stock and your order is therefore split over two or more deliveries. Please remember it is your responsibility to check the items will fit through your front door. Deliveries will be made to the front of your house or building.
Expected Time of Arrival
Standard delivery - within 7-10 working days (if items are in stock) Heavy delivery – between 5 and 20 working days, depending on your delivery postcode. Custom made items can take up to 8 weeks.
We'll send you a tracking number on your order confirmation email and you can also find the tracking link on our home page footer note.
Removal of old items
Please see our environmental page for contacting our partner company to remove your old items of furniture.
We always try to deliver whole orders where possible but sometimes this isn’t possible. If you have ordered a combination of both standard and heavy items, they will be delivered by different couriers. It may also be a result of one or more of your items currently being out of stock. If you require further information re. your delivery, please contact our Customer Service team on T: 0800 285 1989